The Site is not directed to children and children are not eligible to use our Site. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 18 years of age, and no part of our Site is designed to attract people under 18 years of age. When the Site does collect age information, and users identify themselves as under 18, we will take steps to remove that user’s Personal Information from our databases and to prevent the user from utilizing the Site. Additionally, if you are under 18, you may not purchase any Products.
Personal Information. In general, the Personal Information we gather enables us to contact you or process your orders, to provide the Site and Products to you. We collect Personal Information that you submit to us voluntarily when you request information or register with us or order products. To create an “Account” with a user name, we require that you provide certain Personal Information, including your name and email address.
You are not required to have an Account to place an order. To place an order on the Site, we will require additional information from you, including your mailing address and phone number. All payments on the Site are processed by our service providers who collect your credit card information directly, and we will not have access to or see your credit card information as part of such transaction. We also collect other types of personal information that you provide to us voluntarily as you use the Site or if you contact us via a contact form, or e-mail regarding the medical information, the Site or Products.
If you participate in a sweepstakes, contest or giveaway on our Site, we may ask you for your e-mail address and/or home number (to notify you if you win or not). We may also ask for first and last names, and sometimes post office addresses to verify your identity. In some situations we may need additional information as a part of the entry process, such as a prize selection choice. These sweepstakes and contests are voluntary. We recommend that you read the rules for each sweepstakes and contest that you enter.
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. Except for authorized law enforcement investigations or other valid legal processes, we will not share any personally identifiable information we receive from you with any parties outside of The Center for Morton’s Neuroma.
We may disclose certain Personal Information:
We may share your personally identifiable information with third parties who we have engaged to help us provide the services. In each case, we will ensure that these third parties have agreed not to use or disclose your personal information except to help us provide the services.
Except as noted above for newsletters and surveys, The Center for Morton’s Neuroma does not provide any third-party access to your IP address and email address. To help us determine the effectiveness of our advertising, we work with Web analytics tools hosted by third parties who receive nonidentifiable information from your browser, including but not limited to the site or the advertisement you came from, your IP address, your general geographic location, your browser and platform information, and the pages you view within our site.
We may provide third parties with aggregate statistics about our visitors, traffic patterns and related site information. These data reflect site-usage patterns gathered during visits to our website each month, but they do not contain behavioral or identifying information about any individual member unless that member has given us permission to share that information.
If you have an Account with us, you may update certain of your Personal Information on our Site. You may also email us at email@example.com. You may request deletion of your Personal Information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives and we may also retain Anonymous Information about your use of our Site and purchase of Products. Once we disclose some of your Personal Information to third parties, we cannot access that Personal Information any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures.
The Center for Morton’s Neuroma
600 Worcester Rd, Ste 301
Framingham, MA 01702
If you’ve contacted the website about a privacy-related concern and you do not believe your problem has been addressed, you may file a complaint by calling the confidential compliance line at The Center for Morton’s Neuroma general number at 774-421-9144 extension 422.
This Policy was last revised: May 24, 2018.