We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange.
Returns / Exchanges
We gladly accept returns and exchanges for any reason within 30 days of your original purchase. We ask only that you return your purchases in its original unblemished condition and with its original packaging and within 30 days of receiving your purchase.
Exchanges will be sent pending items are still in stock after processing. The Center for Morton’s Neuroma will cover shipping fees for one exchange per order.
Refunds for returned items will be made to the original payment method used for purchase, minus $15 restocking fee within 7-10 days of us receiving your returned items. (It may take your bank additional time to process the refund.) At this time, we cannot accept returns from outside of North America.
Please send all exchange or return items to the following address:
Returns Sprocket Express
The Center for Morton’s Neuroma
23 W Bacon St, Suite 5
Plainville, MA 02762
Any orders for our 25% off or more sales are final sale. For questions or more information about our return policy please email us at [email protected]